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To place an order or ask questions about a product advertised on our site, please call our Sales Department at 1-866-577-3015

 

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Sunday
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To check the status of your shipment or discuss an order that has already been placed, please contact our Customer Care Department at 1-866-577-3015

 

Monday to Friday
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Saturday to Sunday
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TapeTech Limited Five Year* Warranty

Upon registration of the tool by the original owner within fourteen (14) days of purchase, TapeTech Tool Company (SELLER) warrants that all TapeTech tools will be free from defects in material or workmanship for a period of five (5) years* from date of purchase. Tools not registered within fourteen (14) days are warranted for one (1) year. Bazooka Continuous Flow tools (taper, boxes and handles) are warranted for one (1) year.


SELLER'S SOLE OBLIGATION under this Warranty and, to the extent permitted by law, any warranty or condition implied by law shall be the repair or replacement of parts, without charge, which are defective in material or workmanship. At the SELLER'S sole discretion, a replacement tool may be supplied if original tool is found to be unrepairable, in which case, the original warranty term will remain in effect for the replacement tool. The limited warranty does not cover the following wear parts; taper cables and pyramid blades, finishing box blades, skids, clips and rubber wheels, corner finisher blades, skids and clips, any and all rubber seals, gaskets, needles, O-rings, nyliner bearings, springs and screens. This warranty is void if the tool has been damaged by accident, in shipment, misuse, neglect, improper service, installation of non-TapeTech parts, unauthorized modifications or repaired by persons other than TapeTech Authorized Service Centers.


To make a claim under this warranty, you must return the complete tool, transportation prepaid, to the TapeTech Factory Service Center or an Authorized Warranty Repair Center.


CUSTOMER'S RESPONSIBILITY under this Warranty begins on the date of customer purchase. Warranty is not transferable. For your convenience, keep your dated bill of sale as evidence of the purchase date. You are required to present this bill of sale to the service center to obtain warranty repair. Please include a brief statement indicating the nature of the problem. For warranty service information or a complete list of Warranty Repair Centers contact our Customer Service Department or website for assistance:


TapeTech Customer Service Department

Within the US: 1-800-426-6256

Outside the US: 001-678-892-2321

Website: www.tapetech.com


IN NO EVENT SHALL TAPETECH TOOL COMPANY BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGE, DELAY IN RENDERING OF SERVICE, OR LOSS OF USE DURING THE PERIOD IN WHICH THE TOOL IS AT THE REPAIR CENTER OR OTHERWISE AWAITING REPAIR OR PARTS. This warranty gives you special legal rights and you may also have other rights, which vary from state to state. Some states do not allow exclusion or limitations of incidental or consequential damages or limitations on how long any implied warranty may last, so the above exclusions and limitations may not apply to you.


* Tools not registered within 14 days from date of purchase are warranted for one (1) year.